Navigation
Mobile Application
Account
8 min
the account section has the login settings, company information, language preferences, help, and other account options the account section has the login settings, company information, language preferences, help, and other account options feature breakdown switch company this option is only accessible to clients who manage multiple companies under the same program and carrier the user will see the company switcher upon logging peoplematic will prompt the user to select the preferred company's homepage for navigation users can simply select the company and click 'switch' to proceed login & account settings email address is used for logging into the peoplematic platform once updated, check the bottom of the settings screen to see which email they use to log in 'delete app account' is a mandatory option required by apple and android this button is not functional and will log out the user if activated the ' delete app account delete app account ' button is not intended for canceling the program or active coverage cancellation process is directly managed by the payroll department users will see a pop up explaining these steps updating the contact information in the lead card of {{januscrm}} and resetting the user's credentials will not automatically update this section of the peoplematic database forgot your login email or want to change it? use 'forgot password' on the login screen or check the profile settings to change the existing password, the client must enter their current password and create a new one once validated, the user will see a success confirmation company information shows the company name, address, and pay frequency notifications notification settings shows the company phone number and email that can be edited the only fields that can be modified and also saved in {{januscrm}} are the email and phone number when a user updates your email or phone number, it becomes your preferred way to get notifications about requests for additional information about the bidirectional communication feature, please click https //ocmi atlassian net/wiki/x/lqc6dg notification preferences it is essential for users to have at least one channel selected at all times, with the flexibility to switch between them whenever desired by default, peoplematic will automatically set push notifications as the default for all users supports only one notification method at a time per user this feature is exclusively available in the mobile version of peoplematic email pushed notifications sms peoplematic only supports delivery of messages to users regarding the daily timesheet language preferences this section lets users choose which language to use on the platform supported languages are english and spanish help how to reach the appropriate department for further assistance whether it be a call, text, or email it seamlessly opens the relevant application to carry out the selected action directs clients to the knowledge base articles available on each program's website option to activate the product walkthrough logout a straightforward and intuitive process for logging out product visualizer